To begin with, you are welcome to find out more on our website. In addition, we offer free tours before each event to clarify the essential questions.
You will also be informed in advance about basic information (guest WLAN, toilets, booked room, ...).
All venues have signage for the most important rooms. Some locations already have screens showing the current room occupancy.
Each location has a telephone number that is staffed during our office hours - outside office hours you can reach us via the emergency number that you will receive after your booking!
For larger events, we reserve the right to charge a deposit of 50% of the order value at the time of booking.
If you wish to cancel your event, the following conditions apply:
30 - 15 days before the event 50%
14 - 1 days before the event 80%
On the day of the event 100%
If available in the respective location, the following items are included in the rental price:
If you have any further requests, please contact us - we will inform you about the respective possibilities on site.
Please provide us with all the relevant details for your event so that we can send you a customized offer.
Unfortunately, we cannot offer parking spaces at all of our locations. You can find out whether parking spaces are available on the respective detail pages of our locations. Click here for the location overview.
Our locations are NOT permanently occupied. Appointments can be booked by appointment.
Basically, our locations are set up according to the “self-service” model, which means that you can hold your event yourself after a short training session.
We are of course available to answer any questions you may have.
A basic set of chairs and tables is available in our locations and is already included in the price. Depending on the seating requirements, additional furniture may need to be hired.
You can indicate the desired lead and follow-up times for your event in the contact form when making your inquiry. We will be happy to check whether this is possible on the respective date. If you have forgotten to specify lead and follow-up times in your inquiry, you are welcome to do so and let us know.
In principle, each of our locations is thoroughly cleaned at least once a week. If you consume food and drinks during your event or leave behind coarse soiling, additional cleaning will be charged.
On-site viewings are possible by appointment. A virtual tour is available around the clock for some locations.
You can also book additional services with us. We are happy to organize event supervisors, technicians, cleaning staff (during/after the event), checkroom staff or even hands for you. Simply get in touch with us and we will discuss together what is the right offer for you.
Most of our venues offer a free choice of caterer. You are therefore welcome to bring your own caterer or take care of the food yourself.
The exception is campus Horn - here we have exclusive catering partners.
Our foyer and kitchen can be used for catering during your event. The catering itself would have to be provided by an appropriate partner. On request, we can recommend companies with whom we have worked together on several occasions, but you can of course also commission your preferred partner.
The only exception is the campus Horn - here we have exclusive catering partners.
The kitchen equipment varies from location to location. The respective location manager will be happy to provide you with detailed information about the kitchen equipment.